Tenant Handbook


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Elevator Malfunction

Elevators are one of the safest modes of transportation. However, on occasion even sophisticated controls do malfunction. In case of an elevator emergency:

  • Press the “Emergency Call” button to notify security personnel. Do not pull the stop button.
  • If the elevator stops between floors and the door opens, stay in the car. Do not try to climb out or jump to the floor below. Do not try to pry open the doors - it may cause additional damage to the equipment and further delay release.
  • Stay calm and wait for help to arrive. If the emergency lasts an extended period of time, sit on the floor and either look up or ahead so that you will feel less confined.
  • After the incident, follow-up on details of the occurrence with the Building Management Office or the Security Supervisor.
  • Elevators are not airtight chambers. There is significant air movement throughout the elevator shaft at all times.
  • Elevators cannot "free fall." All elevators are equipped with duplicating safety features, which prevent such incidences from occurring.
  • If an entrapment occurs, you will be in constant contact with security personnel. The elevator technician will be notified immediately and will arrive as soon as possible.

 

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Allied Universal to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.