Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Colliers
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. Fitness Center and Bike Storage
    5. HVAC
    6. Janitorial
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking, EV Charging and Bicycle Parking
    11. Recycling and Composting Program
    12. Security
    13. Signage and Directory
    14. Storage
    15. Telecom Providers
    16. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological Chemical, Radiologic Event, and Pandemic
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire And Life Safety System
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter in Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Civil Disturbance

Civil disturbances are not easily categorized. Depending on the organization responsible for the disturbance, they may range from calm groups of picketers to violent destructive mobs. Frequently, calm groups escalate to violent mobs. Eliminating the threat of violence and destruction is the goal of this section.

 

Often, political interest groups, disgruntled employees and striking employees will let it be known that they intend to demonstrate, picket, etc., at a certain location. Should you receive such information, please communicate it to the Building Management Office immediately.

It is recommended that tenants develop their own Civil Disturbance Action Plan to inform and safeguard their employees.

 

In the event of a disturbance, the following procedures should be followed:

 

Call the Police and state:

  • Your name and company name.
  • Location of the disturbance.
  • Size of the group.
  • Type of demonstration.
  • Call the Building Management Office at 213 614 2300 with the same information.

 

Should a riot or civil disturbance start outside the Building, the security team may lock all entrances to the building, admitting Aon Center at 707 Wilshire tenants with key cards only. The police will be notified. We will keep you informed. If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police will be summoned.